From the Flight Deck to the Command Office — Here’s What They’re Saying

EMS directors, paramedics, EMTs, and flight medics share how the app is helping them save time, stay compliant, and deliver better patient care.

"A Game-Changer for Crews and Administration Alike — Streamlined, Reliable, and Built for the Way We Work"

The EMS Protocols app has given our crews faster and easier access to the information they need in the field. They no longer have to shuffle through binders or PDFs — everything is organized, current, and always available. That speed and simplicity makes a real difference when every second matters.

For administration, it’s become a valuable tool well beyond protocols. We can include SOGs, policies, and other important documents, which keeps providers aligned with expectations and helps with compliance. Our staff picked it up quickly with little training, and now it’s something they use every day.

Feedback from the field has been overwhelmingly positive. Medics appreciate having everything in their pocket and tell me ease of access is the biggest benefit. It’s reliable, practical, and makes their jobs easier.

This app works equally well for providers and leadership, and I would recommend it to any EMS system looking for a better way to manage and access their protocols.

Mark Long

, EMS Director, Lee County EMS

“Everything I Need — Without the Binder Chaos or Wasted Seconds When Every Moment Counts”

As an active paramedic, the EMS Protocols app has been a complete game changer. I can pull up any protocol right from my phone without digging through massive stacks of paperwork in the back of the ambulance. When I’m en route to a call, I can review the protocols and start forming a plan of action before I even arrive.

Finding what I need is effortless — it’s as easy as placing a mobile order after the call. Instead of flipping through a binder trying to locate a section, everything I need is right at my fingertips, organized and fast.

What makes this app even more valuable is how much system-specific information it includes. For our EMS service, it has mile markers, medication dosages, and key references that keep everyone on the same page. It’s a real advantage during responses, especially for newer personnel or anyone unfamiliar with the area. I can even start working through medication math before arrival, which helps me stay ahead and ready.

In today’s EMS world, where everything changes fast, this app keeps us connected, informed, and efficient. My favorite part? Using it instead of a bulky binder before a call — quick, clean, and reliable every time. It’s been an incredible resource, especially as a newer paramedic, even for studying the protocols from home.

Tiffany Zagorski

, Paramedic

“Faster, More Efficient Patient Care at My Fingertips — Exactly What Modern EMS Has Needed”

Having immediate access to protocols at my fingertips has allowed me to deliver faster, more efficient patient care. It reduces the time spent on scene and helps move the process seamlessly from the initial 911 call to physician evaluation in the emergency department.

One of the most valuable features of the EMS Protocols To-Go app is the ability to search any medication or keyword within a protocol. That functionality makes it exceptionally easy to find what I need in seconds, even in high-stress situations.

I highly recommend this app to anyone ready to move beyond traditional paper protocols — it’s reliable, fast, and built for how we actually work in the field.

Sydney Nelson

, Paramedic

“Everything I Need, Right in My Pocket — Fast, Simple, and Always Ready on Every Call”

The EMS Protocols app gives me instant access to any protocol or medication without fumbling through a book. It saves a huge amount of time when I need to look something up in the middle of a call, and that makes a real difference when seconds matter.

Having it on my phone means I always have the protocols with me if there’s ever a question. It’s simple, reliable, and makes finding information a lot easier than relying on a binder.

My favorite part is the search feature — it takes away the hassle of flipping pages and lets me get straight to what I need. The app saves time, keeps me prepared, and makes protocol access far more practical in the field.

Rocky Azbill

, Paramedic

“Time Saved When It Matters Most — Confidence and Speed Right Where I Need It”

The EMS Protocols app has given me something every medic values on a call: time. It’s extremely efficient, fast, and gets me straight to the protocols I need without delay.

Instead of flipping through a binder, I can use the unique tag system to immediately find what I’m looking for. That speed makes a huge difference in the middle of a call, when time is always of the essence.

The tag system is by far my favorite tool in the app. It’s simple, reliable, and always takes me exactly where I need to be. Having that kind of efficiency in my pocket makes me better prepared and less stressed in the field.

Kierra Huddleston

, Paramedic

“From Clunky Binders to Instant Access — Protocols the Way They Should Have Been All Along”

The binder always felt slow and clunky, especially under pressure. With the EMS Protocols app, everything is organized, searchable, and instantly updated. I don’t have to worry about carrying outdated sheets or flipping through tabs in the dark — it’s all right there on my phone.

Protocols only help if you can actually use them when you need them. This app makes protocols practical: portable, current, and easy to access in real time. It’s the difference between information sitting on a shelf and information you can act on in the moment.

My favorite feature is the search function. I can type in a keyword, and the protocol I need pops right up. It’s intuitive, fast, and exactly what you want when seconds count.

Katie McMillen

, Paramedic

“Fast, Reliable, and Always at My Fingertips — No More Searching, Just Instant Answers”

The EMS Protocols app gives me quick, easy access during calls. Instead of flipping through a binder, I can get straight to the information I need in seconds. That speed makes a huge difference in the middle of an emergency when every moment matters.

It’s taken away the frustration of searching through pages and given me confidence that I’m always ready. I feel better equipped in high-pressure situations because I know the answers are right there when I need them. That peace of mind reduces stress and lets me focus on patient care instead of paperwork.

The tags are my favorite feature. They make it simple to jump straight to the exact protocol I’m looking for without wasting time. It’s efficient, reliable, and something I can count on call after call.

The app saves time, lowers stress, and helps me stay more prepared in the field than I ever was with the binder.

Emilee McKay

, Paramedic

“An Absolute No-Brainer — Everything We Need, Right at Our Fingertips and Ready for Any Call”

The EMS Protocols app has completely changed the way I access information on calls. Its simplicity and speed make it a game changer. Instead of flipping through countless pages in a binder, I can streamline my search and find the exact protocol I need in seconds — something that really matters when time is critical.

The keyword and tag system has drastically improved how we work. With just a simple search, I can pull up procedures, treatment protocols, and medications along with their indications, contraindications, precautions, dosing, onset, and duration. It saves time, reduces stress, and makes me more prepared in the field.

Carrying a binder into difficult environments — woods, hotels, large venues, or apartment complexes — was never practical. With the app, I have everything I need in my pocket. That makes it not just convenient, but essential for modern EMS work.

Beyond protocols, the app has become a central hub for reference material. I can quickly access phonebooks, SOPs, 10 codes, mile markers, charts for normal vital signs by age, the Bloomsbury Sedation Scale, abbreviations, and more. It’s a single, reliable tool that makes my job easier and helps me stay focused on patient care.

Danny Douglas

, EMT

“Everything at My Fingertips — Even Without a Signal or a Second to Waste”

The EMS Protocols app makes looking up protocols fast and simple, without flipping through paper binders. Whether I’m inside a house or en route to a call, the information is right at my fingertips.

It’s easier to manage and ensures that the most up-to-date versions are always available. Having SOPs, policies, and protocols all in one place makes it a reliable tool for quick reference and consistency.

I especially like the way the app links related protocols together, which saves time, and the offline feature means I can depend on it even without a signal. It’s a practical, everyday tool that makes protocol access seamless.

Bryor McMillen

, Flight Medic