The Interactive AI Pre-Arrival Module merges AI with your agency’s own protocols in one safe, transparent workflow. Providers enter the dispatch details from CAD — age, sex, complaint, known conditions — and begin building a working differential before they ever reach the patient. High-acuity considerations are flagged early, so crews arrive prepared.

It’s also one more way to reach your protocols — and the most user-friendly yet. Describe the call in plain language and the module guides providers straight to the matching protocols, right alongside category browsing, text search, and tag search.

Everything on screen is clearly labeled so your team always knows what to trust. Content on a red background is general web-based AI guidance. Content on a green background is pulled word-for-word from your department’s own protocols, complete with revision dates.

The module suggests conditions to consider and surfaces your matching protocols — but it never makes the call. When providers reach the patient, they confirm their own assessment, tap the protocol that fits, and make the final impression themselves. It’s built to sharpen critical thinking, not replace it: safe, transparent AI your administration and medical director can stand behind.